Communicating with Gen Z Employees

They’re the employees of the future. Born between 1999 and 2012, they're the first generation to have internet access their whole life. Not surprisingly, they're comfortable using technology to communicate. They want communication options that let them switch effortlessly between different platforms and channels. The quicker this communication can happen, the better. They also seek higher flexibility in the workplace, particularly regarding benefits, autonomy, and work-life balance offered by employers.

COMMUNICATION TIPS

Communicating with your Gen Z workers should be mobile-friendly, if not mobile-centric. This doesn’t mean downplaying human interaction. While Gen Z fully embraces technology they still value human interaction and personal feedback that goes both ways.

Regular in-person meetings with your Gen Z workers let you provide the feedback they prize. One-to-one meetings also offer Gen Z the chance to be heard regarding their ideas or concerns, such as a workplace that represents their characteristics and a need for transparency. Gen Z feels they can trust you when you communicate authentically.

Know that in contrast to Millennials, who thrive on positive reinforcement, Gen Z is willing to embrace and learn from their failures. Providing candid feedback supports their professional development while demonstrating your commitment to honest communication.